Make buying and selling property stress-free

We're Koala, an online conveyancer regulated by the Council for Licensed Conveyancers. Live updates, plain English, and people who actually pick up the phone.

The Koala team outside the Sheffield office

Made in Sheffield Real humans

More transparency Less jargon Real humans Same legal rigour None of the waiting around

Our story

Born out of frustration with how conveyancing works

Moving home is one of the biggest things we'll ever do, so why does the legal bit still feel so painful?

So we built our own software that shows exactly where your move is, as it happens, and gave every client a named conveyancer.

Today we work alongside estate agents, mortgage brokers and movers across the country, moving transactions faster than the traditional industry can. Same legal rigour. None of the waiting around.

Our team

The people behind your move

The conveyancers looking after you, from offer to keys.

Bonita Wolfenden
Co-founder & Head of Legal Practice

Powered by Koala Tech

And the people who build the tech

Our sister company, Koala Tech, builds the platform your move runs on. Same building, same obsession with doing it properly.

Steve Cheshire
Co-founder & CPO, Koala Tech

Visit Koala Tech

Our values: more than words on a wall

These five shape how we make decisions, talk to clients and fix problems. Anyone here can call out work that falls short of them.

01

Challenge convention

Question "that's how it's always been done." Bring creative, tech-enabled solutions. Rethink processes from first principles, don't just tweak what exists.

02

Obsess about customers

The emotional weight of moving home is massive. See the process through the customer's eyes. Communicate proactively during high-stress moments.

03

Don't make me think

Stress comes from confusion and uncertainty. Write in plain language, never jargon. Design experiences that feel obvious. Proactively explain what's happening next.

04

Act like an owner

Proactively solve problems. Take full responsibility, even across team boundaries. Follow through without reminders. Make decisions with long-term trust in mind.

05

Sweat the small stuff

In conveyancing, small details cause major delays. Double-check everything. Fix inconsistencies before they become problems. Tiny improvements compound into big impact.